Dec 11 2008
Hello?

— Hello?
— Yes.
— Is this the complaints department?
— It is.
— I want to file a complaint.
— You’re at the right address.
— I have a very bad day. It’s the aniversary of my mother’s death today.
— I’m sorry to hear that.
— I was going to go cross country skiing with a friend.
— …
— But first I had to dig out the car from under the pack of snow and the thick layer of frozen snow, soaked with freezing rain. Then I found out that the second-hand snow blower we bought this fall —together with our neighbour— doesn’t want to start. It worked fine last fall, but now it doesn’t want to budge.
— I’m sorry to hear that.
— The I started to remove the snow by hand, hit a large plaque of frozen snow and then the handle of the snow shovel broke off.
— Sheesh.
— I removed the handle, re-attached it —it’s 15 cm shorter now— and went on removing the snow off the car. The car is covered in a thick layer of ice. I have to run the engine and the heater for a while to be able to remove it.
— Yeah.
— But first I have to defrost the doors because they are frozen shut. And then I found that Alison had left her door open the last time we used the car (2 weeks ago). So the battery is completely dead and possibly really dead. And I had just bought a new one a month ago.
— O my.
— So now I have to defrost the door, get into the car, try to open the hood, remove and try to charge the battery and then start the engine, defrost the windows and hope for the best. O, and I still have to dig out the car as well.
— Wow, that’s a genuine complaint. I’ll pass you on to my superior.
— I don’t think we’re going to ski today.

Thursday, 11 December, 2008 @ 12:18
My colleagues want to know why I’m laughing.
Thursday, 11 December, 2008 @ 12:19
I use a Black Diamond avalanche shovel. Really light, extensible handle, and it’s made to handle rough snow.
Thursday, 11 December, 2008 @ 13:46
@waa Tell them because you actually should cry, but you don’t easily cry in public.
@Michel Good how you can get some use out of that expensive outdoor gear. I used my climbing harness extensively while painting the fire escape and trimming our maple tree.
Friday, 12 December, 2008 @ 10:10
– Hello mister Mare. This is the Canadian department of immigration. What? Yes, sure you passed our test. But we really think you should reconsider. We heard you had some complaints about our climate…
Friday, 12 December, 2008 @ 14:24
Update 12 December:
– I tried the snow blower again. I found that the gas valve that I thought was the gas valve was not the gas valve. The real gas valve was hidden under the gas tank. After opening it the engine started without a problem.
– the amount of snow that fell since yesterday is not enough to warrent using a snow blower. I did most of it bwith the shovel, only parts I hadn’t done yesterday were machine-blown.
– I should wear ear protection when using the damn machine.
– the car’s battery is charged and seems to be holding its charge.
Monday, 15 December, 2008 @ 17:40
J’ai lu septembre, octobre, novembre, décembre. J’aime ton blogue. Le nouveau graphisme — en fait c’est plus qu’un nouveau graphisme — est très bien.
Je constate que tu n’as pas beaucoup d’amis francophones ; heureusement que je suis là ; )
Thursday, 18 December, 2008 @ 06:04
:-)
Can I have the phone number of the complaints department too, please?